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How to simplify the Sales Force coordination with vtenext Thanks to vtenext and its Business Process Management and Notation engine (BPMN) CAREL managed to improve the company sales processes by efficiently coordinating the sales force distributed all over the world in the 20 branches and 9 production plants. Company: CAREL INDUSTRIES S.p.A. Field: Electrical and [...]

Internal Customer: why it is important and how to manage it at best with CRM Processes Implementing a CRM project is a challenge for every organization; it brings changes in all levels and involves all the employee. It is important not to lose sight of the correct change management that the CRM brings in the [...]

Information security and quality system standards Recently VTENEXT obtained the ISO 27001 and ISO 9001 certifications, the international standard on how to manage the information and data security, the first, and the international standard to implement within an organization a quality system, the second. We decided to interview Mauro Sanguinetti, our Auditor. In this article [...]

From Sales Department to Internal requests, how to readapt and digitize efficiently business processes with vtenext Thanks to vtenext and its Business Process Management and Notation (BPMN) engine it was possible to convey all company data in one platform, allowing the automation of sales processes and the management of accidents, leads, tickets, purchases and human [...]

How to succelfully manage Leads thanks to CRM processes Clerici Group has been working in the bathroom furnishing and plumbing and heating field for more than 40 years. Its networks counts more than 30 stores across North of Italy in Lombiardia, Trentino Alto Adige and Emilia Romagna. The Group didn’t have a clear and shared [...]

Vtenext spreads its network We are happy to officially announce the collaboration with two new foreign overseas partners: Exergy Energy LLC based in U.S.A. and Odin based in Mexico City. We had the chance to interview the people in charge of the project: David March for Exergy Energy and Francisco Hernandez for Odin. Let’s get [...]

How to digitize proceadures when working remotely, a COVID19 success story The Banco di Napoli foundation was founded in 1991 and is linked to the ancient Neapolitan banks. Today is a non-profit, private and autonomous institution which pursues social interests and promotes economic and cultural development primarily in the Regions of Southern Italy. Its history [...]

Manage your business processes at 360 ° in a flexible and personalized way with vtenext Thanks to vtenext and its business process management engine (BPMN) Bosch Rexroth convered all its business processes, managing the high complexities and automating all the time-consuming activities by constantly monitoring them in order to improve the underlying processes and quickly [...]

E-Commerce and CRM: post-emergency practical advices   The coronavirus has changed our behaviours: not only those relatet to our social, work or school life, but mostly those related to our purchases. It was a real revolution: from large chains to small neighborhood shops, everything has moved to digital often in hybrid ways. The data confirm [...]

Remote Working & Smart Working lessons learned The quarantine period and remote working we have just experienced has brought about major transformations in our lives. One of the most important was undoubtedly the one related to the way we work. In a short time, we went from being a moderately traditionalist country as far as [...]