Blog

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

Table of contents: CRM and e-commerce: an increasingly digital world Why do I need a CRM software for my e-commerce? vtenext CRM for your e-commerce Why your e-commerce needs a CRM software Online shopping has grown in double-digit numbers over the past year. During the first quarter of 2021, e-commerce has grown by 78% on [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. First on the [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

Table of contents: How does the choice of a Software for the PAs work? The Obligation to Adopt Reusable and Open Source solutions Developers Italia: the official portal for software selection PA and Softwares: between Open Source and Reuse “Italia Digitale 2026”:  the ambitious goal set by the Italian National Recovery Plan (PNRR), allocating 6.74 [...]

Table of contents: The new digital customer The evolution of customer service How to digitize customer service processes with vtenext How to effectively digitize your customer service and post-sales processes with vtenext Over the past few years, thanks to the pandemic as well, the number of digital interactions between customers and companies has increased exponentially. [...]

Table of contents: The expectations of new consumers Why internal communication improves customer experience How to use Digital Customer Service to boost sales vtenext for Digital Customer Service Digital Customer Service: how to exploit it to boost sales Customer behaviour has changed radically over the past year: not only do people socialize, exercise, work and [...]

Table of contents: What post-sales is and what it needs to offer Why using a CRM during post-sales Managing post-sales in detail with vtenext Advantages of post-sales Post-sales: why and how to manage it at best with a CRM software Having reliable products and services is key to acquiring new customers. However, in order to [...]