Blog

Digitization, organization, and cooperation between volunteers from all over the world Thanks to the software vtenext and to the project developed by KPRO, CAAP started their digitization path, abandoning the use of paper documents and organizing data within a single database to guarantee a good accessibility also remotely, allowing the collaboration between volunteers from all [...]

Selling in B2B and B2C markets has become difficult. Customer behaviors are deeply changed: the way companies and consumers get in touch changed, but also the consumers’ level of information became higher. In the article we talk about Digital Customer Service and CRM and we underlined how the digitization process we lived during the last [...]

How to digitize the Public Sector improving the Customer Service through vtenext Basilicata Region, with our partner Cooperativa EDP La Traccia’s support, has been able to digitize and automate, through vtenext, the technical assistance ticketing process, the GDPR management and the periodical communications sending, increasing the customer and employees satisfaction, creating also a unique and [...]

Table of contents: 8 phases of a successful sales process How to digitize your sales process The 4 steps to effectively digitize a sales process Implementing a digitized sales process FREE TRIAL A sales process is a series of replicable actions done by a sales team to convert a Lead into a Customer. The consumers’ [...]

Table of contents: eCommerce for SMEs: how to improve your online presence quality, making it more profitable Why do you need a CRM for your SME’s eCommerce Never as in this last year and a half so many SMEs switched from offline to online sale. It has been a true lifeline in a very difficult [...]

Centralize all the information about each one of your Business Units through vtenext! Born in Romania and “built to last”, QFORT serves the European market, in particular Romania, Italy, France, Austria, Belgium, Germany, Switzerland and the Canadian market. It is a solid company, with the aim of offering its customers sustainable, lasting and high-quality products [...]

Table of contents: What is Lead Management? Lead Management software: why you need it Digitize the Lead Management processes What do we mean for “Lead” in a CRM? The leads contained in your CRM are the lifeblood of your company, it doesn’t matter if you are in small or in a big company. A lead [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]

For us at vtenext, the continuous evolution of our network is as important as the evolution of the relationship with our partners and resellers. Because of this, we decided to interview some of our resellers and partners, to learn about the implemented projects in detail, and to give our Network a voice. In this interview [...]