CRM and Ecommerce: the winning integration
Easily connect Woocommerce, Prestashop, Shopify and Magento to vtenext CRM
In less than 5 minutes integration with:
Create customized client profiles
- Create unique registries for each customer by recording purchases
- Keep track of all your customers, their purchase frequency and provide a fast and targeted support
- Create personalized experiences by maximizing Customer Experience
- Plan targeted, high-yield cross- and up-selling campaigns
Manage every order at best
- Obtain targeted and constantly updated sales reports
- Identify the most wanted products and those that had the most issues
- Manage returns, refunds and complaints quickly and easily
- Keep track of your inventory
Automate your Ecommerce processes with vtenext CRM
Automatic invoicing
Design the Automated Process that allows you to directly link the invoice to the order and send it
Targeted Campaigns
Easily obtain profiled customer lists based on interests and purchase behaviour and increase cross- and up-selling activities
Quick and Precise Support
Provide quick support by automatically sorting the requests and setting takeover reminder notifications
Retain Customers
Create an historicized and profiled database and send automated, targeted and customized communications: satisfaction surveys, purchase recommendations, custom offers and a lot more!
Quick and easy Returns
Define tasks and let the process guide you through the steps, with the possibility to monitor the progress
Break down internal barriers
Define a single shared workflow, facilitate the exchange of information in a single platform
A small association for great automation
A non-profit sports association, created by track-goers for track-goers. Belt Racing has the main purpose of promoting track motorcycling and the socialization among its members.
On the website, members can find a series of tickets for sporting events at a special price reserved for them thanks to the agreements between the association and the organizers of the various events.
The needs:
- Automated and effective management of ticket purchases: members are volunteers who run the association on their spare time
- Multi currency: possibility to manage purchases with multiple currencies (CHF and Euro)
- Management of personal website area for members with dedicated content and possibility to purchase
- A single platform to have a complete overview of members and history
The solution:
- Real-time synchronization of products, registries and orders
- Automatic activation of the area dedicated to invoice payment
- Automated renewals of membership cards
- Generation of lists of paying subscribers
The benefits:
- Reduced management time all the cumbersome and repetitive activities are performed by the system itself
- Optimization of communication with members
- Creation of a single shared environment for easy data monitoring
- Improvement of information exchange between the volunteers managing the project
More than 65.000 users all around the world are using vtenext:
Frequently Asked Questions
How much does it take to connect my Ecommerce solution to vtenext CRM?
Thanks to the natively integrated plug-in, it will be possible to link your Ecommerce solution in less than 5 minutes (Woocommerce, Shopify, Prestashop and Magento) to vtenext CRM with just a few clicks.
How much does the Plug-in cost?
The Plug-in that allows you to connect the two platforms is completely free as it is natively present in vtenext Business since version 21.02.
How many Woocommerce modules are synchronized?
The synchronized modules are:
- Accounts
- Currencies
- Sales Order
- Products
- Configurable Products
- Taxes
How many Prestashop modules are synchronized?
The synchronized modules are:
- Accounts
- Currencies
- Sales Order
- Products
- Configurable Products
- Taxes
How many Magento modules are synchronized?
The synchronized modules are:
- Accounts
- Currencies
- Sales Order
- Products
- Configurable Products
- Taxes
How many Shopify modules are synchronized?
The synchronized modules are:
- Accounts
- Currencies
- Sales Order
- Products
- Configurable Products